How Netflix deal with data

  • 7 Aug 2017
  • Methodology, Research, Summary

Satya Kunapuli, head of data engineering and analytics at Netflix, recently visited Australia. He shared how his team works with large-scale data processing to power…

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Hackathons for social good

  • 2 Oct 2016
  • Hackathons, Social Good

Hackathons provide the perfect opportunity to donate time and skills to great causes. Donating time is personally appealing because it provides a greater chance to…

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Rebranding a UX research and design company

  • 30 Aug 2016
  • Rebranding, Research

The company I work for recently made the considerable decision to rebrand. After months of hearing ‘why does your logo look like it was…

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Three takeaways from the Designing for the Common Good symposium

  • 16 Mar 2016
  • Methodology, Social Good, Summary

This one-day symposium showcased a variety of design thinking methodologies, aimed at solving modern societal problems or as they phrased it…

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Three ways UX researchers can supercharge your service design

  • 28 Aug 2015
  • Methodology, Research, Service Design

Customer service is at the heart of a service business. It’s where reputations are made and lost so it makes sense to pay close attention to…

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